Terms & Conditions
— tatavip Platform
Rules, Rights & Obligations

By accessing, registering on, or using any part of the tatavip platform — including the website at tatavip.net, the casino games section, sports betting markets, payment services, promotional programmes, and any other products or services offered by tatavip — you ("the Player", "you", "your") unconditionally accept and agree to be bound by these Terms & Conditions, together with the tatavip Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the tatavip platform and close your account. Your continued use of the platform constitutes conclusive evidence of your ongoing acceptance of these terms as amended from time to time.

These Terms & Conditions apply to all visitors, registered players, and any other persons who interact with the tatavip platform in any capacity. They govern all gaming activity, financial transactions, bonus claims, customer support interactions, and any disputes arising from your use of tatavip.

tatavip reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. The most current version will always be published at tatavip.net/terms-conditions with the effective date clearly stated. It is your responsibility to check this page regularly. Changes take effect immediately upon publication unless a different effective date is stated.

Access to and use of the tatavip platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the platform:

• Age: You must be at least 18 years of age. tatavip operates a strict 18+ policy with no exceptions. Players found to be under 18 will have their accounts permanently closed and all funds — including any winnings — will be forfeited.
• Residency and legal capacity: You must be legally permitted to participate in online gambling activities in your jurisdiction. It is your responsibility to ensure that online gambling is lawful in your location before registering.
• Single account: You may hold only one registered account on tatavip. Duplicate accounts, accounts held jointly with another person, and accounts created on behalf of third parties are strictly prohibited.
• Not a tatavip employee: Employees of tatavip, its parent companies, subsidiaries, affiliates, payment processors, or game providers are not permitted to hold a player account or participate in any betting or gaming activity on the platform.
• Identity accuracy: All registration information provided to tatavip must be accurate, truthful, and up to date. Providing false information — including a false name, false date of birth, or false contact details — is grounds for immediate account closure.

tatavip reserves the right to request identity verification documents from any player at any time, including but not limited to: national identity card, passport, driving licence, utility bill, or bank statement. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is completed.

To access the full range of tatavip products and services — including depositing funds, placing bets, claiming bonuses, and requesting withdrawals — you must first register a tatavip account. Registration is free of charge.

Registration Requirements

During registration you will be required to provide, at minimum: a valid mobile number or email address, a chosen username, a secure password, your full legal name, your date of birth, and your city of residence within Bangladesh. All information provided must be accurate. tatavip may cross-reference provided information against third-party identity databases as part of its verification process.

Account Security Obligations

You are solely and entirely responsible for all activity that occurs under your tatavip account. Your specific obligations with respect to account security include:

• Choosing a strong, unique password for your tatavip account that is not used on any other platform or service.
• Never disclosing your login credentials — username, password, or any two-factor authentication codes — to any other person, including tatavip customer support staff. tatavip will never ask for your password.
• Logging out of your tatavip account at the end of each session, particularly when using a shared or public device.
• Notifying tatavip's support team immediately via live chat if you believe your account credentials have been compromised or that your account has been accessed without your authorisation.
• Not allowing any third party — including family members — to access or operate your tatavip account on your behalf.

Account Verification (KYC)

tatavip operates a Know Your Customer (KYC) process in line with responsible gaming and anti-money laundering best practices. You may be asked to submit identification and address verification documents at any stage — including before processing your first withdrawal. tatavip will specify the exact documents required at the time of the verification request. Accepted documents typically include a valid national ID card, passport, or driving licence, plus a recent utility bill, bank statement, or mobile financial service statement (bKash or Nagad account statement) as proof of address.

All financial transactions on the tatavip platform — deposits, withdrawals, and any associated fees — are conducted exclusively in Bangladeshi Taka (৳). tatavip does not charge any deposit or withdrawal fees of its own, though your payment provider may apply its own transaction charges.

Deposits

• Minimum deposit: ৳300 per transaction.
• Accepted methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Visa, and Mastercard.
• Processing time: Deposits via bKash, Nagad, Rocket, and Upay are credited to your tatavip balance within 60 seconds under normal operating conditions. Bank transfers and card deposits may take up to 30 minutes.
• Own account rule: All deposits must be made from a payment account registered in your own name. tatavip will not accept deposits made from accounts belonging to third parties. Deposits made from third-party accounts will be refunded and the originating account may be flagged.

Withdrawals

• Minimum withdrawal: ৳500 per transaction.
• Processing time: Withdrawal requests to bKash and Nagad are typically processed within 10 minutes. Withdrawals to bank accounts may take 1 to 3 business days depending on the receiving institution.
• Verification requirement: tatavip may require KYC verification to be completed before processing a player's first withdrawal. Subsequent withdrawals above certain thresholds may also trigger additional verification steps.
• Withdrawal method matching: Withdrawals will be processed to the same payment method used for the most recent deposit wherever operationally possible. tatavip reserves the right to process withdrawals via an alternative BDT method if the original method is unavailable.
• tatavip withdrawal fee: ৳0. tatavip does not charge fees on withdrawals. Any charges applied by the receiving payment provider are outside tatavip's control.

Anti-Money Laundering

tatavip is committed to preventing money laundering and the financing of illegal activities. All financial activity on the tatavip platform is monitored. tatavip reserves the right to request source-of-funds documentation from any player at any time and to delay or withhold withdrawals pending satisfactory review. Players must not use the tatavip platform for any purpose other than genuine recreational gambling with funds sourced from legal activity.

tatavip offers various bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, cricket cashback promotions, and loyalty rewards. All bonuses are subject to the general terms set out in this section as well as any specific terms applicable to each individual promotion.

General Bonus Rules

• Each promotional offer is available once per eligible player, per household, per device, and per IP address unless the specific promotion terms state otherwise.
• Bonuses are non-transferable, have no cash value outside the tatavip platform, and cannot be exchanged for cash until the applicable wagering requirements have been met in full.
• Wagering requirements must be completed within the timeframe specified in the individual promotion's terms. Bonus funds and any associated winnings will be forfeited if wagering requirements are not met within the stated period.
• tatavip reserves the right to withdraw, modify, or extend any promotion at any time without prior notice. Changes to active promotions will not affect bonus funds already credited to a player's account, provided those funds were credited under the original terms.
• Bonuses may only be used for the game categories specified in the individual promotion terms. Using bonus funds in excluded game categories will not contribute to wagering requirements and may result in bonus forfeiture.

Bonus Abuse

tatavip actively monitors accounts for patterns consistent with bonus abuse, including — but not limited to — low-risk wagering strategies designed to clear wagering requirements without genuine risk, syndicated bonus claiming across multiple accounts, and repeated exploitation of welcome offer structures. Where bonus abuse is detected, tatavip reserves the right to void the bonus, void associated winnings, and close the account without notice.

The following rules apply to all betting and gaming activity conducted through the tatavip platform, including sports betting, live in-play betting, live casino games, slots, and all other RNG-based games.

Sports Betting

• All bets are accepted at the odds displayed at the time the bet is confirmed. Bets are binding once confirmed and cannot be cancelled by the player.
• tatavip reserves the right to void any bet that was placed on an event whose outcome was already determined at the time of placement, or where a palpable error in the odds is identified. Voided bets are refunded at stake value.
• In-play (live) betting markets are subject to temporary suspension during key moments in a match — such as wicket deliveries in cricket or goal kicks in football — to allow tatavip to maintain accurate pricing. Bets placed immediately before a suspension may be subject to additional review.
• Maximum bet limits per market, per event, and per day are set by tatavip and may vary by sport, market type, and player account status. Current limits are displayed in the betting interface at the time of bet placement.

Casino & Slots

• All casino games and slot titles available on tatavip use independently audited Random Number Generator (RNG) technology. Game outcomes are entirely random and cannot be influenced by the player, tatavip, or any third party.
• In the event of a technical malfunction during a game round — including disconnection, server error, or software failure — tatavip will use transaction logs and game-round records to determine the correct outcome. tatavip's decision in such cases is final.
• Live casino games are operated by third-party providers (Evolution Gaming, Pragmatic Play). The rules of each live table game are governed by the specific rules published by the relevant game provider, which are accessible within the game interface.

Dispute Resolution

Any dispute regarding a bet settlement, game outcome, or bonus calculation must be raised with tatavip's customer support team within 30 days of the event in question. Disputes raised outside this period will not be accepted. tatavip will investigate all disputes fairly and provide a written response within 5 business days. tatavip's decision, following investigation, is final and binding.

The following conduct is strictly prohibited on the tatavip platform. Engaging in any of the conduct described in this section may result in immediate account suspension, permanent closure, forfeiture of balances, and where applicable, reporting to relevant authorities.

• Fraud and misrepresentation: Providing false identity information, using stolen payment credentials, submitting fraudulent documents, or misrepresenting any material fact to tatavip.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, tournament, or betting market — including sharing hole-card information in poker or coordinating bets to exploit promotional offers.
• Automated betting tools: Using bots, automated scripts, artificial intelligence tools, or any software that interacts with the tatavip platform on your behalf without human input is strictly forbidden.
• Chargebacks: Initiating an unauthorised chargeback or payment reversal with your bank or payment provider in relation to any tatavip transaction. tatavip will treat any chargeback as a breach of these Terms & Conditions and reserves the right to recover the disputed amount by all available means.
• Match fixing: Placing bets based on insider knowledge of fixed or manipulated sporting outcomes, or in any way participating in or facilitating match fixing.
• Money laundering: Using the tatavip platform to deposit, cycle, or withdraw funds for any purpose other than genuine gambling activity. tatavip cooperates fully with law enforcement agencies investigating financial crimes.
• Hacking and system interference: Attempting to gain unauthorised access to tatavip's servers, databases, or internal systems; attempting to reverse-engineer the platform; or introducing malicious code of any kind.

tatavip reserves the right to suspend or permanently close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Failure to complete identity verification within a reasonable period.
• Suspicion of fraudulent activity, money laundering, or prohibited conduct as defined in Section 7.
• Duplicate account detection — where a player is found to hold more than one tatavip account.
• A player's voluntary self-exclusion request under the tatavip Responsible Gaming policy.
• tatavip's operational decision to withdraw services from a particular market or player segment.

Player-Initiated Closure

If you wish to close your tatavip account voluntarily, contact the customer support team via live chat or at [email protected]. tatavip will process account closure requests within 48 hours. Any real-money balance remaining in your account at the time of closure will be refunded to your registered payment method, provided all KYC requirements have been met and no outstanding wagering obligations exist. Bonus balances that have not met their wagering requirements will be forfeited upon account closure.

Self-Exclusion

Players who wish to self-exclude for responsible gaming reasons may do so via their account settings or by contacting support. Self-exclusion periods of 1 month, 3 months, 6 months, or permanent closure are available. During a self-exclusion period, the account is fully locked — no login, no deposits, and no promotional communications. For full details, visit tatavip's Responsible Gaming page.

To the fullest extent permitted by applicable law, tatavip's total liability to you in connection with your use of the tatavip platform — whether arising from contract, tort, negligence, or any other legal basis — shall not exceed the total amount deposited by you into your tatavip account in the 30 days preceding the event giving rise to the claim.

tatavip expressly excludes all liability for:

• Any loss of profits, loss of revenue, loss of data, or any indirect, special, incidental, or consequential losses arising from your use of the tatavip platform, even if tatavip has been advised of the possibility of such losses.
• Interruptions to the tatavip platform caused by factors outside tatavip's reasonable control, including internet service outages, telecommunications failures, power cuts, natural disasters, acts of government, or third-party service provider failures.
• Any loss or damage arising from your failure to maintain the security of your account credentials.
• Any inaccuracies in the information displayed on the tatavip platform that arise from technical errors, data feed failures, or typographical mistakes, provided that tatavip takes reasonable steps to correct such errors upon discovery.
• Decisions made by you in reliance on any information published on the tatavip platform, including odds, statistics, match previews, or promotional materials.

Nothing in these Terms & Conditions shall operate to exclude or restrict any liability that cannot be excluded or restricted under applicable law.

tatavip reserves the right to amend, update, supplement, or replace these Terms & Conditions at any time. When changes are made, the updated version will be published at tatavip.net/terms-conditions with a revised effective date. For material changes that affect existing player rights or obligations, tatavip will make reasonable efforts to notify affected players via the contact information registered to their account. However, it remains your responsibility to check this page regularly.

If you continue to use the tatavip platform after an updated version of these Terms & Conditions has been published, you are deemed to have accepted the updated terms in full. If you do not accept any amendment, you must stop using the platform and may close your account in accordance with the procedure described in Section 8.

Governing Language

These Terms & Conditions are published in English. In the event of any conflict between this English-language version and any translation, the English version shall prevail.

Contact tatavip

If you have any questions, concerns, or complaints about these Terms & Conditions or any aspect of the tatavip platform, please contact our customer support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the tatavip platform.
• Email (plain text — not a link): [email protected]
• WhatsApp (plain text — not a link): +880 1700 000000

tatavip aims to respond to all written enquiries within 24 hours and to resolve all complaints within 5 business days. Support is available in English and is staffed around the clock including Eid, Pohela Boishakh, Victory Day, and all Bangladesh public holidays.